Boarding and Best Practices for Taking Care of Hallway Patients
In this RAMS-sponsored webinar, panelists will be discussing ED boarding and best practices in hallway care, highlighting current boarding workflows at several different institutions, successful and failed interventions to improve boarding, and how to navigate private exams and conversations in the hallway.
Moderators/Panelists
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Giovanni Rodriguez, MD
Harvard Medical School/Massachusetts General Hospital
Giovanni Rodriguez, MD was most recently the chief resident in the Harvard Affiliated Emergency Medicine Residency Program at Mass General Brigham in Boston, MA. She is now a Clinical Instructor at Harvard Medical School and faculty in Emergency Medicine at Mass General Hospital. She is also a current Commonwealth Fund Fellow in Minority Health Policy, Dr. Rodriguez has pursued innovative initiatives to address systemic health care disparities particularly for patients with limited English proficiency. Within the field of Emergency Medicine, she aspires to expand access to patients by strengthening programs that enhance the discharge processes, facilitate effective communication, and improve medical training health equity education. Dr. Rodriguez serves as chair of Residents and Fellows Committee for Center for Diversity and Inclusion at Massachusetts General Hospital. She received the 2023 DEI Resident Education/Innovation Award from the Society of Academic Emergency Medicine. She was a prior RAMS Board Member-at-Large and RAMS Board liaison to the ED Administration and Clinical Operations Committee, and currently serves as the AWAEM Didactic Committee Co-Chair.
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Lauren Diercks
Member-at-Large
University of Texas Southwestern
Ms. Lauren Diercks is a current fourth year medical student at UT Southwestern. Ms. Diercks will start her journey as a resident at Stanford Health Care in California, where she plans to focus on administration and operations.Ms. Diercks has served on the Resident and Medical Student (RAMS) Board for two years as the Medical Student Representative, where she has made significant contributions to the Society for Academic Emergency Medicine (SAEM). Her time on the RAMS Board has been marked by her advocacy for the member experience through her work on the Membership Committee and her efforts to foster increased medical student engagement in emergency medicine. She spearheaded an Emergency Medicine Interest Group (EMIG) survey and initiated the RAMS Regional Ambassador Program, a project designed to pair RAMS Board members with each of the SAEM regions. The aim of this program was to better support and advocate for the RAMS community, facilitate greater engagement among students interested in EM, and enhance the overall SAEM member experience. -
Jamie Aranda, MD
Medical Director
Medical College of Wisconsin Affiliated Hospitals
Jamie Aranda is an assistant professor at the Medical College of Wisconsin (MCW) and a medical director for Froedtert Hospital Emergency Department in Milwaukee, WI. She is an instructor for the Health Executive Administrative Leadership Fellowship at MCW. She is also the System Director for Advanced Practice Providers in the Department of Emergency Medicine and the inaugural Medical Director for the Physician Associate Program. Areas of interest include clinical pathways, patient flow, and resident, fellow, APP, medical, and PA student education. -
DaMarcus Bayman, MD
Medical Director
Brigham and Women's Faulkner Hospital
DaMarcus Baymon is from Houston, TX, and went to the University of Texas-Austin for his undergraduate education. He graduated with a B.S. in Neurobiology. For medical school, he attended the University of Texas Medical Branch in Galveston, TX. In 2021, he completed his four-year EM residency at the Harvard Affiliated Emergency Medicine Program Brigham and Women's Hospital and Massachusetts General Hospital. DaMarcus graduated from Harvard Affiliated Emergency Medicine and is the current medical director for the BWH ED. His research focus is on improving ED operations and equity within the ED care space. Within the Office of IDEaS, he serves as the co-chair of the social justice division. He has also served as ED Trauma Lead, Associate Director of Quality Assurance, and ED liaison for the infectious disease department. -
Sam Shen, MD, MBA
Vice Chair, Clinical Operations
Stanford University Department of Emergency Medicine
Sam Shen is a Clinical Professor and Vice Chair of Clinical Operations and Quality in the Department of Emergency Medicine at Stanford University. At Stanford Health Care, he serves in the role of Patient Safety Officer/Associate Chief Quality Officer. He also directs the Administration Fellowship in the Department of Emergency Medicine. Previously, he held positions as Chief of EM at community hospitals in Massachusetts. Dr. Shen received his B.S. from Stanford University and his MD and MBA at University of California-Los Angeles. He completed his EM residency at Beth Israel Deaconess Medical Center in Boston, MA. Dr. Shen's academic interests include digital health and innovation, process improvement, and patient safety. -
Chair, Emergency Medicine
MGB Brigham and Women's Faulkner Hospital
Dr. Leon Sanchez is currently the Chief of Emergency Medicine at the MGB Brigham and Women’s Faulkner Hospital and an Associate Professor of Emergency Medicine at Harvard Medical School. Prior to that, Dr. Sanchez was the Vice Chair for Network Operations at Beth Israel Deaconess Medical Center. He is a nationally recognized expert in the field of Emergency Medicine Operations and his areas of recent focus include operational improvement, patient flow and throughput optimization, queuing, and schedule optimization.
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Lauren Nentwich, MD
Vice Chair, Clinical Affairs
Massachusetts General Hospital Emergency Department
Lauren Nentwich is the Vice Chair for Clinical Affairs at Mass General Hospital. Prior to that, Dr. Nentwich served as the Vice Chair of Quality and Patient Safety at Boston Medical Center's Department of Emergency Medicine. Her specific interests are operations, optimizing care for patients with substance use disorders, and neurological emergencies.