Katherine Leaming-Van Zandt, MD, MBS

Penn State Health/Milton S Hershey Medical Center

Biography

Dr. Kay Leaming-Van Zandt is Division Chief of Pediatric Emergency Medicine at Penn State Health/Milton S. Hershey Medical Center and an Associate Professor of Emergency Medicine and Pediatrics at Penn State College of Medicine. After graduating from The Pennsylvania State University with a Bachelor of Science degree in Biology, she received her Masters of Biological Science at MCP Hahnemann University (now known as Drexel University College of Medicine). She graduated with her Medical Degree from New York Medical College, and then completed her residency training in Pediatrics, followed by a fellowship in Pediatric Emergency Medicine, at Texas Children’s Hospital in Houston, TX.

In recognizing the importance of and the necessity for interpersonal and interprofessional delivery systems in healthcare, she has presented numerous local and national lectures and workshops on patient experience, service quality/culture, and relationship-centered communication. She has, also, published several peer-reviewed articles on patient communication assessment tool development/validation, physician communication skills, and pediatric-focused communication training. In collaboration with the Academy of Communication in Healthcare, she has developed a pediatric-specific, relationship-centered communication curriculum and trained over 2,000 healthcare professionals and medical trainees. She continues to facilitate relationship-centered communication skills workshops, including giving and receiving feedback and navigating difficult conversations/conflict, nationally as a faculty member of the Academy of Communication in Healthcare.