Travel Info

Getting to New Orleans


The Louis Armstrong New Orleans International Airport (MSY) is ranked as the number one large airport in North America for customer satisfaction based on J.D. Power’s 2021 North America Airport Satisfaction Study. A 2019, $1 billion improvement project added a number of enhancements and features geared towards making travel quicker, safer, and more enjoyable from arrival to departure. These include in-line baggage screening, a consolidated security checkpoint to three concourses and 35 gates, a 2,200-car parking garage, more concessions options, and live entertainment while you wait for your flight. For a full list of restaurants and vendors, visit here.  


The airport is serviced by 16 airlines that offer flights to 55 non-stop destinations in the United States and seven international destinations (seasonally), including Canada, Jamaica, Honduras, Mexico, Panama, The United Kingdom and Germany.

Alternate Travel

Greyhound New Orleans station

New Orleans Union Terminal

Ground Transportation

Driving directions

The airport’s central location offers easy access to I-10 and is located only a short drive from Downtown New Orleans, the French Quarter, and the Central Business District. From Louis Armstrong New Orleans International Airport, get on I-10 E in Metairie from Airport Access Rd, keep right at the fork (2.0 mi). Follow I-10 E to US-90 E in New Orleans. Take exit 13B - A from US-90 BUS W for 11 min (10.6 mi). Drive to Canal St for 8 min (1.3 mi). Merge onto US-90 E for 0.4 mi. Continue straight onto S Claiborne Ave for 0.2 mi. Turn right onto Canal St for 0.7 mi.

Rental cars

Nine rental car companies operate at Louis Armstrong New Orleans International Airport. The MSY Consolidated Car Rental Center is open 24 hours a day/7 days a week/365 days a year. You can connect to the MSY Rental Car Center using the MSY Rental Car Lot Shuttle. The rental car shuttle is available in front of the Long Term Parking Garage and departs every 5 minutes, 24 hours a day, 7 days a week. The shuttle is an approximate 15-20 minute drive.

Hotel parking

Electric car charging stations: 4, for a fee

On-site parking, fee: $35 USD daily

Valet parking, fee: $48 USD daily

Ride share apps 

Ride share app services pick up passengers outside of Level 1 Baggage Claim on the middle curb. To ride with Lyft, exit Doors 7-9, cross the walkway to the middle curb, and join the queue. Click here for detailed instructions for Lyft. Uber riders should exit Doors 9-11, cross the walkway to the middle curb, and join the queue. Click here for detailed instructions for Uber.

Airport shuttle

The Sheraton New Orleans host hotel does not provide shuttle service; however, shuttle service is available from the airport to hotels and various other locations in New Orleans via other carriers for approximately $24.00 (per person, one-way) or $44.00 (per person, round-trip). These fares typically include three (3) bags per person. Additional baggage may be subject to additional fees. Passengers can purchase tickets at the airport shuttle ticket booth located on Level 1 Baggage Claim between Doors 3 and 4.


Taxis pick up passengers in a dedicated taxi loading zone on the Arrivals Curb outside of Level 1 Baggage Claim Door 7. Taxi rides cost $36.00 from the airport to the Central Business District (CBD) or French Quarter (west of Elysian Fields) for up to two (2) passengers. For three (3) or more passengers, the fare will be $15.00 per passenger. Taxis are required to accept credit card payments.


Getting Around NOLA

The Sheraton New Orleans host hotel is conveniently located just steps from the French Quarter, so you may never need to hire transportation of any kind — you may be able to walk to most of your destinations! But if you want some charming ways to explore the city, you can easily rent bikes, take a ferry, hail a pedicab, or hop on New Orleans’ streetcar system

New Orleans Streetcar System

The RTA operates four streetcar lines: the St. Charles line, the Canal Street line, which stops in front of the Sheraton New Orleans host hotel and covers the Cemeteries and City Park, the Riverfront line (currently serviced by the Canal lines), and the Rampart line. All lines either run along or intersect with Canal Street in the area between the French Quarter and the Central Business District (CBD). For a map, click here. A standard one-way fare on a streetcar costs only $1.25. Please have the exact amount ready, as fare boxes do not give change. You can also use a Jazzy Pass or from a retail partner.


COVID 19 Policy

We may be back in full swing in New Orleans, but the health and safety of our attendees, exhibitors, and speakers remains priority number one. To that end, all attendees at the event must be vaccinated, unless exempt due to medical condition. Any attendee claiming an exemption must agree to protocols.


Traveling internationally? Click here for more information.