Telehealth in EM During

the COVID Crisis: Lessons Learned

Hosted by the 2020 SAEM Consensus Conference Planning Committee: 
Emily Hayden, MD, MHPE
Shruti Chandra, MD
Christopher Davis, MD 
Peter Greenwald, MD, MS
Jason Lowe, DO
Erica Lynn Olsen, MD

Webinar Powerpoint

Q&A Content Expert Answers

 

Conference Schedule

  • 1:30-1:40 pm: Introductory remarks
  • 1:40-1:50 pm: Keynote speaker
  • 1:50-2:40 pm: Panel on Community Paramedicine and Prehospital Care using Telehealth
  • 2:40-3:30 pm: Panel on Telehealth Evaluation of a Patient within the Emergency Department and Urgent Care
  • 3:30p-3:40 pm: Break
  • 3:40-4:30 pm: Panel on Continuum of Care including Post-Discharge Follow-up and Remote Patient Monitoring
  • 4:30-5:20 pm: Panel on Telehealth Regulatory Compliance Update
  • 5:20-5:30 pm: Closing remarks

Speaker

Hollander, Judd 2Judd E. Hollander, MD, Keynote

Judd E. Hollander, MD, is Senior Vice President of Healthcare Delivery Innovation at TJU and Associate Dean for Strategic Health Initiatives at Sidney Kimmel Medical College at Thomas Jefferson University and Professor & Vice Chair of Finance and Healthcare Enterprises in the Department of Emergency Medicine, where responsibilities include the JeffConnect Telemedicine Program and Jefferson Urgent Care. He graduated from New York University Medical School in 1986, completed an Internal Medicine Residency at Barnes Hospital in 1989, and an Emergency Medicine Residency at Jacobi Hospital in 1992. His research interests include innovative care delivery models (including telemedicine), risk stratification of patients with potential cardiovascular disease; cocaine associated cardiovascular complications; and laceration and wound management. Dr. Hollander has published over 550 peer-reviewed articles, book chapters, and editorials on these and other topics. Dr. Hollander was President of the Society for Academic Emergency Medicine, chaired the SAEM Program Committee and Emergency Medicine Foundation Scientific Review Committee and was Deputy Editor for the Annals of Emergency Medicine, and co-chaired the National Quality Forum (NQF) committee to create a framework to support measure development for telehealth. Dr. Hollander was the awarded the ACEP Award for Outstanding Research in 2001, the Hal Jayne SAEM Academic Excellence Award in 2003 and the SAEM Leadership Award in 2011.

Panel #1: Community Paramedicine and Prehospital Care using Telehealth

Mohr_NicholasNick Mohr, MD, MS (Moderating)

Nicholas Mohr, MD, MS is an Associate Professor of Emergency Medicine, Anesthesia Critical Care, and Epidemiology at the University of Iowa Carver College of Medicine and an investigator in the Rural Telehealth Research Center.  He has published studies on telehealth previously  and has been funded by the Agency for Healthcare Research and Quality, the Federal Office of Rural Health Policy, and the Veterans Health Administration to study rural telehealth applications.

Gonzalez.MMichael G. Gonzalez, MD 

Dr. Michael G. Gonzalez serves as Associate Medical Director for the City of Houston Fire Department/EMS Division, Director of the ETHAN (Emergency Tele-Health and Navigation) Project and is academic faculty with Baylor College of Medicine, Emergency Medicine Residency Program - Director of Advanced Airway Management and Simulation Education. Dr. Gonzalez is a native Texan and graduate of Rice University, and the University of Texas Medical School at Houston. A veteran of the U.S. Air Force, with multiple tours of duty in support of Operations Enduring Freedom, Iraqi Freedom and New Dawn, Gonzalez has served as Chief of Emergency Services, Landstuhl Regional Medical Center, Germany, as well as Deputy Director & Lead Physician for Critical Care Air Transport Team (CCATT) operations, U.S. Armed Forces Europe and Bagram Air Base, Afghanistan. He lectures nationally and internationally with research interests in pre-hospital airway management, telemedicine, critical care transport and trauma.

DrShen_ForWebSam H. Shen, MD, MBA

Sam Shen is Clinical Associate Professor and Vice Chair of Clinical Operations and Quality in the Department of Emergency Medicine at Stanford University.  At Stanford Health Care, he serves in the role of Patient Safety Officer/Associate Chief Quality Officer. He also directs the Administration Fellowship in the Department of Emergency Medicine.  Previously he held positions as Chief of Emergency Medicine at community hospitals in Massachusetts.  Dr. Shen received his undergraduate degree in Biology from Stanford University and his Medical Degree and Master of Business Administration from the University of California, Los Angeles.  His emergency medicine residency was completed at Harvard Affiliated Emergency Medicine Residency Program at Beth Israel Deaconess Medical Center. 

Dr. Shen’s academic interests include digital health, process improvement, quality improvement and patient safety.

HeadShotTigerJonathan Berkowitz, MD

Dr. Berkowitz is the Medical Director for Northwell's Centralized Transfer Center and Northwell's EMS Agency, CEMS. He is a board certified EMS Physician and his role at Northwell includes advancing transfer systems of care, healthcare command centers, and expanding the scope of prehospital care into the future of medicine. Dr. Berkowitz is an avid technophile with interests in secure clinical collaboration, artificial intelligence, and virtual and augmented reality. When he is not collaborating with his team on exciting projects he spends time with his family who are quarantining themselves in their 200 year old farm house in the Catskills region of NY.

JoshiAditi U. Joshi, MD, Msc

Dr. Aditi U. Joshi is an experienced Emergency Medicine Physician and Telehealth expert working on improving healthcare and equity through technology. Through over 7 years of working in Telemedicine and digital health on both a startup and academic hospital, she has a keen interest in making technology palatable and effective for both patients, providers, and health care systems. Her position at TJUH is multi-faceted in telehealth and tele-intake: working in operations, quality assurance, provider training, resident and medical education and implementing new programs and use cases for telehealth. She runs a Telehealth fellowship aimed at training future physicians interested in leading virtual care.

She is also co-director of the Digital Health Scholarly Inquiry Track at Sidney Kimmel Medical College teaching both medical students and residents about telemedicine, digital health and health innovation with both practical and research components, helping to hone how the future physicians think about how technology will change medical practice.

Nationally, she serves at the Chair-Elect for the Telehealth committee of the American College of Emergency Physicians, helping expand the role of telehealth within the specialty. She is part of ATA's research review committee, and UMMC's tel-emergency summit. She regularly contributes articles on issues of merging provider and patient needs to digital health and innovation. She speaks on the future of health, consults with startups, and works on strategizing how to bridge the gap between the two worlds.

Panel #2: Telehealth Evaluation of a Patient within the Emergency Department and Urgent Care

mranney_photo_Megan Ranney, MD, MPH (Moderating)

Megan Ranney MD MPH is a practicing emergency physician and researcher, focusing on the intersection between digital health, violence prevention, and public health.

She is the Director and founder of the Brown Emergency Digital Health Innovation (EDHI) program (www.brownedhi.org). She is also Chief Research Officer for the American Foundation for Firearm Injury Reduction in Medicine (www.affirmresearch.org), the country's only non-profit committed to reducing firearm injury through the public health approach, and a founding partner of GetUsPPE.org, dedicated to matching donors to health systems in need of protective equipment. She is a Fellow of the fifth class of the Aspen Health Innovators Fellowship Program and a member of the Aspen Global Leadership Network.

She graduated from Harvard University summa cum laude with a Bachelor of Arts in History of Science in 1997. She served as a Peace Corps Volunteer in Cote d'Ivoire prior to attending medical school at Columbia University College of Physicians & Surgeons in NYC. She graduated with AOA status and received the Leonard Tow Humanism in Medicine award from the Gold Humanism Society on graduation. She completed internship, residency, and chief residency in Emergency Medicine, as well as a fellowship in Injury Prevention Research and a Master of Public Health, at Brown University.

She is currently an Associate Professor in the Department of Emergency Medicine at Rhode Island Hospital/Alpert Medical School of Brown University. She is an editor for the journal Annals of Emergency Medicine, a Fellow of the American College of Emergency Physicians, and an elected member of the Society for Academic Emergency Medicine Board of Directors. She has previously served as an appointed member of HIMSS' mHealth Physician Taskforce. Chair of the Research Committee for the Society for Academic Emergency Medicine, and chair of the Firearm Injury Research Technical Advisory Group for the American College of Emergency Physicians. She has been PI or Co-I over a dozen federally funded grants, all focused on technology-based interventions for high risk populations. Her work has been featured by dozens of media outlets ranging from MSNBC to the New York Times to Fox News.

00-EricaOlsen-1162Erica Lynn Olsen, MD

Dr. Erica Olsen is the Director for Virtual Health Services for the Department of Emergency Medicine at Columbia University Irving Medical Center (CUIMC). Her role includes oversight of Telehealth endeavors throughout the Department of Emergency Medicine West Campus / New York Presbyterian Hospital System: CUIMC Emergency Department, The Allen Hospital, Morgan Stanley Children’s Hospital of New York, and Lawrence Hospital. Dr. Olsen joined the full-time Faculty at Columbia University Department of Emergency Medicine with previous Telehealth experience from her time at both the Department of Veterans Affairs (VA Hospital) in Western New York and Erie County Medical Center where Telehealth was utilized for the New York State Department of Corrections. Dr. Olsen currently sits on the Digital Health Governance Committee for the FPO of Columbia University and the New York Presbyterian Hospital Telehealth Steering Committee. Dr. Olsen is also the Chair-Elect for the SAEM Telehealth Interest Group.

KMC Headshot2Kevin M. Curtis, MD, MS

Dr. Curtis is the Medical Director of Connected Care and the Center for Telehealth at Dartmouth-Hitchcock Health. He earned his medical degree from the Georgetown University School of Medicine and his Masters in Health Care Delivery Science from the Tuck School of Business and the Geisel School of Medicine at Dartmouth.  Dr. Curtis completed his Emergency Medicine Residency in 1998 at the George Washington University Medical Center followed by an Emergency Medicine Foundation Research Fellowship. Dr. Curtis has been at Dartmouth-Hitchcock since 2002 with prior roles that include co-founding the Emergency Medicine Residency and serving as its initial Program Director, acting as the Emergency Medicine Research Director and the Assistant Medical Director of Emergency Services, and serving as the Medical Director of TeleEmergency.

GreenwaldPeter Wagoner Greenwald, MD, MS

Doctor Peter Greenwald is the Director of telemedicine for the Department of Emergency Medicine at New York Presbyterian/Weill Cornell Medicine. He did his graduate medical training at Albert Einstein in the Bronx, and is board certified in emergency medicine. He attended medical school at State University of New York Health Science Center Brooklyn, and graduated magna cum laude from Williams College. As a clinician and administrator involved in the creation of telemedicine practice at a large enterprise, Dr. Greenwald has an in depth understanding of the creation of new medical systems and the educational needs of medical providers. He has been deeply involved in flexing telemedicine capabilities at Weill Cornell Medicine and NewYork Presbyterian to meet the demands of the COVID-19 crisis.  Recent work in this area of telemedicine education is reflected by abstracts presented at the annual meetings for the Society of Academic Emergency Medicine, The American College of Emergency Medicine, and The American Telemedicine Association, as well as publications in peer reviewed literature.

Ward_Michael Vandy Faculty PhotoMichael Jeffrey Ward, MD,  PhD, MBA

Michael Ward, MD, PhD, MBA is a board certified emergency physician, Associate Professor of Emergency Medicine at Vanderbilt University Medical Center and a staff emergency physician at the VA Tennessee Valley Healthcare System, Nashville. He earned his PhD in operations management at the University of Cincinnati after completing a research fellowship in operations research. His research is funded by the NIH and the Department of Veterans Affairs focusing on care transitions, feedback systems and implementation of telehealth in emergency care settings.

Panel #3: The Continuum of Care including Remote Patient Monitoring from the Emergency Department

Ian Martin_Academic ProfileIan B.K Martin, MD,MBA (Moderating)

Dr. Ian Martin is System Chairman of the Department of Emergency Medicine at the Medical College of Wisconsin in Milwaukee. At the Medical School, he holds appointments as Professor with Tenure of Emergency Medicine and Internal Medicine. Dr. Martin is also Emergency Physician-in-Chief of the Froedtert (FRAYD-tert) and Medical College of Wisconsin Health System. Before this, he served as Professor and Chairman of the Department of Emergency Medicine at West Virginia University School of Medicine in Morgantown.

Dr. Martin earned a Bachelor of Science degree from Duke University. He earned his Doctorate of Medicine degree from Medical College of Pennsylvania–Hahnemann School of Medicine (now Drexel University College of Medicine) and his Master of Business Administration degree from the University of North Carolina Kenan-Flagler Business School. Dr. Martin trained in Emergency Medicine and Internal Medicine at the University of Maryland Medical Center and R. Adams Cowley Shock Trauma Center in Baltimore—where he also served as Chief Resident.

Dr. Martin has devoted his academic career to improving the delivery of emergency care internationally—with emphasis on East Africa—through program development, investigative research, and direct clinical care.

Dr. Martin’s research interests include elucidation of optimal models for Emergency Department-based HIV and hepatitis C testing and acute care disease burden epidemiology in developing countries. His research and other Global Health-related initiatives have culminated in a host of publications in high-impact, peer-reviewed journals. Dr. Martin has garnered grant support for his research from federal and state agencies, industry, and academic institutions.

Recognized for his leadership, Dr. Martin was recently installed as President of the Society for Academic Emergency Medicine (SAEM)—the premier association representing researchers and educators in Emergency Medicine. Before that, he completed a one-year term each as President- Elect and Secretary-Treasurer of the Society. Dr. Martin is also the founder and a Past-President of SAEM’s Global Emergency Medicine Academy. He is the 2018 recipient of the Marcus L. Martin, M.D., Leadership Award—a prestigious award given by SAEM’s Academy of Diversity and Inclusion in Emergency Medicine. Dr. Martin was recently named recipient of the 2020 Drexel University College of Medicine Distinguished Alumnus Award.

Dr. Martin is a fellow of the American College of Emergency Physicians and the American Academy of Emergency Medicine.

GreenwaldPeter Wagoner Greenwald, MD, MS

Doctor Peter Greenwald is the Director of telemedicine for the Department of Emergency Medicine at New York Presbyterian/Weill Cornell Medicine. He did his graduate medical training at Albert Einstein in the Bronx, and is board certified in emergency medicine. He attended medical school at State University of New York Health Science Center Brooklyn, and graduated magna cum laude from Williams College. As a clinician and administrator involved in the creation of telemedicine practice at a large enterprise, Dr. Greenwald has an in depth understanding of the creation of new medical systems and the educational needs of medical providers. He has been deeply involved in flexing telemedicine capabilities at Weill Cornell Medicine and NewYork Presbyterian to meet the demands of the COVID-19 crisis.  Recent work in this area of telemedicine education is reflected by abstracts presented at the annual meetings for the Society of Academic Emergency Medicine, The American College of Emergency Medicine, and The American Telemedicine Association, as well as publications in peer reviewed literature.

lakdawalaViraj Lakdawala, MD

Viraj Lakdawala is Associate Professor of Emergency Medicine at NYU Grossman School of Medicine and Chief of Emergency Medicine Telehealth in the Ronald O. Perelman Department of Emergency Medicine. He completed his residency at Lincoln Medical and Mental Health Center in 2011 and has been faculty at UCSF and NYU since. He developed NYU Langone's Virtual Urgent Care in 2017 and has been the Medical Director since it started. In the telehealth space, he has also consulted for or worked clinically for American Well, HealthTap, and Capsule Pharmacy

DavisChristopher Davis, MD

Chris Davis attended medical school at the University of Colorado Denver School of Medicine (UCDSOM).  He completed his residency training in Emergency Medicine 

at Denver Health in 2011.  After residency, Dr. Davis completed a fellowship in Wilderness Medicine in Colorado where he also earned a Diploma in Tropical Medicine.  His clinical expertise lies in providing medical care in austere and resource-limited environments.  Dr. Davis received his start in telemedicine when he was selected to provide medical direction for NSF research teams in Greenland and the surrounding Arctic.  His research interests include developing novel care delivery models using telemedicine, and the provision of telemedicine support in extreme environments.  In 2016 Dr. Davis was appointed medical director for Virtual Health for UCHealth.  His primary focus now is expanding capacity for virtual health across the health system. 


LayngTimothy-email - Copy (2)Timothy A Layng, DO

I am a first year clinical informatics fellow at the University of Virginia, and recently completed my residency training in Richmond, Virginia at the Virginia Commonwealth University Health System where I served as chief resident.

Panel #4: Telehealth Regulatory Compliance Update

Rahul Sharma M.D.-Picture-2016Rahul Sharma, MD, MBA (Moderating)

Dr. Rahul Sharma is Professor and Chairman of the Department of Emergency Medicine at Weill Cornell Medicine and serves as the Emergency Physician-in-Chief for New York Presbyterian-Weill Cornell Medical Center. As the inaugural Chairman for the Department of Emergency Medicine, he leads all academic and operational activities for the NYP-Weill Cornell Medical Center and NYP-Lower Manhattan Hospital Emergency Departments. Dr. Sharma is also a Professor of Clinical Healthcare Policy and Research and serves as the academic Chairman for the NYP-Weill Cornell Medicine affiliated Emergency Departments at New York Presbyterian-Queens and New York Presbyterian-Brooklyn Methodist. In total, these NYP-Weill Cornell Medicine affiliated Emergency Departments treat over 375,000 patients annually serving a diverse population in New York City. Dr. Sharma holds several other executive leadership roles, including Chief and Medical Director of Emergency Medical Services (EMS) for the NYP enterprise, member of the New York State Board for Medicine, and the Vice President of the New York Presbyterian Hospital Medical Board.

Dr. Sharma received a combined MD/MBA degree in Health Management from Tufts University School of Medicine and then completed his specialty training in Emergency Medicine at NYU Medical Center/Bellevue Hospital, where he was selected as Chief Resident. During his residency, he received several awards, including the American Medical Association (AMA) Foundation Leadership Award and the Emergency Medicine Residents' Association (EMRA) National Leadership Award. Dr. Sharma previously served as the Executive Vice-Chief of Emergency Medicine at Weill Cornell Medicine. Prior to that, he served as the Medical Director and Associate Chief of Service for the Emergency Department at NYU Langone Medical Center.

He is a national leader in the fields of emergency medicine, healthcare operations, telemedicine and virtual healthcare. Dr. Sharma has an accomplished record of numerous publications in peer reviewed journals and has been an invited guest speaker at several national and international programs, including the National Academy of Medicine. His accomplishments in innovation have been featured in several national media platforms and academic journals, including The Wall Street Journal, The Washington Post, NEJM Catalyst, and JAMA. In 2017, he was the recipient of the Emergency Care Innovation of the Year Award and, in 2019, he was named a Top 25 Innovator in the healthcare industry by Modern Healthcare as well as one of EMRA’s 45 under 45 Influencers in Emergency Medicine.

As the recipient of two national teaching awards and the founder of several innovative programs, Dr. Sharma has an established record as a medical educator. He has been awarded the Emergency Medicine Residents’ Association (EMRA) National Excellence in Teaching Award and the American College of Emergency Physicians (ACEP) National Faculty Teaching Award. Dr. Sharma has founded and spearheaded numerous educational programs, including the first endowed Healthcare Leadership and Management (HLM) Scholars Program for medical students at Weill Cornell Medicine, the first Physician Assistant Residency Program at NYP-Weill Cornell Medicine, a Healthcare Leadership and Management Fellowship with an Executive MBA/MS for junior faculty, and the NYP-Weill Cornell Medicine Telemedicine and Digital Healthcare elective for medical students and residents. He also serves as a strategic advisor for the Executive MBA/MS in Healthcare Leadership program offered by Weill Cornell Medicine and the Johnson School of Management.

He serves on the American College of Emergency Physicians (ACEP) National Emergency Medicine Practice Committee and National Quality and Patient Safety Committee. In addition, he is an Oral Boards Examiner for the American Board of Emergency Medicine (ABEM) and has been certified as a Certified Physician Executive (CPE) by the Certifying Commission in Medical Management. He is also a graduate of the inaugural class of the University of Pennsylvania Wharton School/Deloitte Consulting Physician Leadership Academy.

RheubanKaren Rheuban

Dr. Rheuban is Professor of Pediatrics, University of Virginia School of Medicine; Director, Center for Telehealth, University of Virginia; Dean for Continuing Education and External Affairs, University of Virginia; Past President of the American Telemedicine Association; Board Chair, Virginia Telehealth Network. Dr. Rheuban is a past President of the American Telemedicine Association, a board member of the Center for Telehealth and e-Health Law, and the board chair of the Virginia Telehealth Network. She is a trustee of the Swinfen Charitable Trust, an international telemedicine charity and a member of the Virginia Board of Medicine ad-hoc working group on telemedicine. Dr. Rheuban is the co-editor of the 2017 McGraw Hill textbook, Understanding Telehealth. Dr. Rheuban has previously presented Congressional testimony regarding telehealth to six committees within the US House of Representatives and the US Senate. Dr. Rheuban is the PI on the HRSA funded Mid Atlantic Telehealth Resource Center grant serving 8 states and the District of Columbia. In 2012, she chaired the Institute of Medicine Workshop on Telehealth. Dr. Rheuban currently serves on the AMA Digital Medicine Payment Advisory Group.

Low_Low_RES_FINAL_MG_5457_UCDMC - James MarcinJames Marcin, MD, MPH 

Dr. Marcin is Professor and Vice Chair for Research in the Department of Pediatrics at the UC Davis School of Medicine and Director of the Center for Health and Technology at UC Davis Health. He completed medical school at UC San Diego, pediatric residency at UCSF, and pediatric critical care fellowship at Children’s National Medical Center in Washington DC. In addition to his clinical work in the Pediatric ICU, he conducts research and advocacy in telehealth related to access and quality of care, particularly as it relates to children with special healthcare needs and acutely ill and injured children in rural communities.

ATA_Palm_Springs_2014_CORPCLOSEUPS-449Elizabeth Anne Krupinski, PhD

Dr. Krupinski is Professor and Vice-Chair for Research at Emory University in the Department of Radiology & Imaging Sciences and subject matter expert for the Emory Telehealth Program. She received her BA from Cornell, MA from Montclair State and PhD from Temple, all in Experimental Psychology. Her interests are in medical image perception, observer performance, decision making, and human factors. She is Associate Director of Evaluation for the Arizona Telemedicine Program and co-Director of the Southwest Telehealth Resource Center. She is Past President of ATA, Past Chair of Society for Imaging Informatics in Medicine, Past Chair of the SPIE Medical Imaging Conference, and President of the Medical Image Perception Society. She is Co-Editor of the Journal of Telemedicine & Telecare and on the Editorial Board of the Telemedicine & E-Health Journal.

Content Experts for Online Q&A

D Kessler-23David Kessler, MD, MSc

Dr. Kessler is the Vice Chair of Innovation & Strategic Initiatives in the Department of Emergency Medicine at Columbia University where he oversees virtual health and helps implement innovative solutions to complex system issues.  

He is a graduate of Princeton University and Mount Sinai School of Medicine, where he completed his pediatric residency on the global health track. Dr. Kessler completed his Pediatric Emergency Medicine Fellowship and Emergency Ultrasound training at Bellevue Hospital and his Master of Science in Clinical Investigation at New York University.

As an Associate Medical Director for the Mary & Michael Jaharis Simulation Center, Dr. Kessler helps other departments start new safety-driven simulation programs.

As a founder and co-director for INSPIRE, (International Network for Simulation-based Pediatric Innovation, Research, and Education), Dr. Kessler has helped to grow a community of practice dedicated to collaboration and mentorship among investigators committed to scholarship in simulation

46824428A6956_ForWeb

Jason Lowe, DO

 

Jason Lowe is an Assistant Clinical Professor and Pediatric Emergency Medicine attending in the Department of Emergency Medicine at Stanford University.  One of his roles at Stanford and its sister, Lucille Packard Children’s Hospital, involves dragging his colleagues into the adoption of telemedicine.  From Facetime, to Jabber, to Zoom and WebEx, his pain is one of chronic adaptation.  Additionally, he consults with a consumer based telemedicine company.  A technophile since birth, he also dabbles in the use of 360 Virtual Reality as a training platform.  He is the current Councilor and Past Chair of the Pediatric Emergency Medicine Section of the American College of Emergency Physicians.  In his free time, he runs a ten day summer residential summer program for high school students interested in emergency medicine.  He is the recently elected secretary of the Telehealth Interest Group of SAEM and is excited to have met such a large group of like minded individuals.

Ray_KristinKristin Ray, MD, MS 

Dr. Kristin Ray is a general pediatrician at the UPMC Children's Hospital of Pittsburgh, a health services researcher, and also trained in clinical informatics. She studies pediatric health care delivery systems with the goal of improving effectiveness, family-centeredness, and equity of care, and prior work has examined use of telemedicine in primary care, subspecialty, and emergency settings.

photo_ChristinaOlson-web-optimizedChristina Olson, MD

Dr. Christina Olson is a hospitalist at Children's Hospital Colorado and assistant professor of pediatrics at the University of Colorado. She additionally works as Telehealth Medical Director for Children's Colorado, with a focus on leveraging technology to optimize patient care across the continuum of health care. Her other interests include patient safety, global health and education. As a co-founder and executive committee member of SPROUT (Supporting Pediatric Research on Outcomes and Utilization of Telehealth), she advocates for multicenter research that can be used to expand pediatric telehealth programs in an evidence-based fashion. Dr. Olson attended the University of Michigan Medical School, did residency training at Naval Medical Center San Diego, and is currently mobilized with the Navy Reserve in support of COVID19 operations.

image-assetAaron Martin

Aaron serves as Executive Vice President, Chief Digital Officer, Providence and Managing General Partner of PV. He is responsible for leading Providence to become more consumer-focused and technology-enabled in a new world of healthcare. Aaron has more than 20 years of experience in strategy and technology. Prior to joining Providence, he worked at Amazon and led the team that transitioned traditional publishers from a physical books business to Kindle. Prior to that, Martin served in executive and board positions with a number of successful start-ups, one of which he co-founded. He worked in healthcare for most of his early career. At McKinsey & Company’s healthcare practice, he advised senior executives in the pharmaceutical and medical device industry on mergers and acquisitions and post-merger integration. Aaron holds a Master’s of Business Administration in finance and healthcare management from The Wharton School of the University of Pennsylvania.

Hollander, Judd 2Judd E. Hollander, MD

Judd E. Hollander, MD, is Senior Vice President of Healthcare Delivery Innovation at TJU and Associate Dean for Strategic Health Initiatives at Sidney Kimmel Medical College at Thomas Jefferson University and Professor & Vice Chair of Finance and Healthcare Enterprises in the Department of Emergency Medicine, where responsibilities include the JeffConnect Telemedicine Program and Jefferson Urgent Care. He graduated from New York University Medical School in 1986, completed an Internal Medicine Residency at Barnes Hospital in 1989, and an Emergency Medicine Residency at Jacobi Hospital in 1992. His research interests include innovative care delivery models (including telemedicine), risk stratification of patients with potential cardiovascular disease; cocaine associated cardiovascular complications; and laceration and wound management. Dr. Hollander has published over 550 peer-reviewed articles, book chapters, and editorials on these and other topics. Dr. Hollander was President of the Society for Academic Emergency Medicine, chaired the SAEM Program Committee and Emergency Medicine Foundation Scientific Review Committee and was Deputy Editor for the Annals of Emergency Medicine, and co-chaired the National Quality Forum (NQF) committee to create a framework to support measure development for telehealth. Dr. Hollander was the awarded the ACEP Award for Outstanding Research in 2001, the Hal Jayne SAEM Academic Excellence Award in 2003 and the SAEM Leadership Award in 2011.

Sikka_HeadShot_2015_revNeal Sikka, MD

Neal Sikka, MD is a board certified emergency physician and an associate professor in the Department of Emergency Medicine at George Washington University.  He has experience providing and developing telehealth services for remote environments as well as his large multispecialty practice.  Dr Sikka is the director for GW Telemedicine and Digital Health Fellowship program and has lead a number of grant funded projects related to technology enabled care.

05Neel Naik, MD 

Dr. Neel Naik is an Assistant Professor of Emergency Medicine at New York-Presbyterian Hospital/Weill Cornell Medicine.  He completed his residency and simulation fellowship at New York University/Bellevue Hospital Center, where he developed skills in curriculum design and remediation. Dr. Naik is the Director of Simulation Education at Weill Cornell Medicine’s Department of Emergency Medicine, where he is developing and implementing an enterprise-wide telemedicine education platform as part of the Weill Cornell Medicine’s Center for Virtual Care.   He is involved in telemedicine education nationally and directs telemedicine education for all medical students at Weill Cornell Medicine leading to him being awarded the 2019 SAEM Simulation Innovation Award.  In addition to simulation education, Dr. Naik is interested in innovation in instructional design and all areas of medical education. He has authored multiple peer-reviewed publications in education, directs a national group studying telemedicine education for the Society of Academic Emergency Medicine, and is a nationally known expert in this evolving topic.

MGH headshot 2018Korilyn Sauser Zachrison, MD, MSc 

Kori S. Zachrison, MD, MSc is Assistant Professor of Emergency Medicine at Massachusetts General Hospital and Harvard Medical School. She is a health services researcher whose work focuses on systems of care and telemedicine use in emergency departments (EDs). She has led studies describing the prevalence of telemedicine use by EDs nationally, trends in adoption, barriers to use by rural EDs, and the role of policy in telemedicine implementation. She also has also been lead or co-investigator on multiple studies of telestroke use in EDs. These studies have been funded by various foundations and the National Institute of Neurological Disorders and Stroke.

HaydenEmily M. Hayden, MD, MHPE 

Emily M. Hayden, MD, MHPE, Assistant Professor of Emergency Medicine, Harvard Medical School and Director of Telemedicine at Massachusetts General Hospital Department of Emergency Medicine. Dr. Hayden’s area of interest is telehealth and its use in emergency medicine. Dr. Hayden is the founding Chair of the Society for Academic Emergency Medicine (SAEM) Telehealth Interest Group, the Chair of the SAEM 2020 Consensus Conference on Telehealth in Emergency Medicine, and the Technology Subcommittee Chair of American College of Emergency Physicians (ACEP) Health Information Technology Committee. She also is a member of the American Association of Medical Colleges (AAMC) Telehealth Advisory Committee. Dr. Hayden’s research currently focuses on telehealth in emergency medicine, from the use of telehealth nationally for transfer coordination to the comparison of telehealth to in-person patient evaluations.

ChandraShruti Chandra, MD, MEHP

Dr. Shruti Chandra is an Assistant Professor of Emergency Medicine at Thomas Jefferson University. She obtained her MD at Jefferson Medical College and completed her Emergency Medicine residency at Jefferson. She completed a Medical Education fellowship and received a Master’s in Education for Health Professions at Johns Hopkins University. Dr Chandra is the Clerkship Director for EM and involved in curriculum development for the medical school and residency.

 

Dr Chandra became involved in Telehealth as a Telehealth practitioner and developer of the Telehealth Facilitator Certificate Program for which she is currently the program director. She is the program director for Digital Health educational programs. She is invested in education at undergraduate, graduate and professional levels as well as research in Telehealth.


 

jason_0Jason C. Goldwater, MA, MPA

Jason C. Goldwater has been in the field of health information technology (health IT) for 16 years and has led a number of projects on the utilization of health IT for improved health care delivery. He has been involved in the field of telehealth for the past seven years, having initially evaluated telehealth services across large urban and rural health networks as part of a peer-review panel for the Health Center Controlled Networks (HCCN) sponsored by the Health Care Resources and Services Administration. Mr. Goldwater also served as a Principal Investigator for a grant funded by the California HealthCare Foundation on the use of telehealth modalities for chronic disease care and care coordination. He also served as a Principal Investigator for a Commonwealth Fund grant exploring the various ways different health care entities, including payers, hospitals, long-term care networks and others used technology-driven solutions, such as health care, to drive value-based care and chronic disease management. Mr. Goldwater has written extensively in the area of telehealth, and how it can impact populations such as the homeless and the chronically ill. He also serves as a peer reviewer for article on telehealth for journals such as Health Affairs and the Journal of Health Care for the Poor and Underserved. Currently, he served as the Project Director for the development of a measurement framework that provides a foundation for the development of objective measures to assess the value of telehealth and its impact on clinical care.

Mr. Goldwater has also served as a Health IT Project Manager for NORC at the University of Chicago, where he served as the Principal Investigator for a number of projects, including an evaluation of the Strategic Health Advanced Research Projects (SHARP) program and a Study and Report on the Use of Open-Source Health information Technologies for Safety-Net Populations. Mr. Goldwater also worked for SRA International, a systems integrator based in Fairfax, VA, where he led a project to examine the use of clinical decision support systems within the Veterans Information Systems and Technology Architecture (VisTA) EHR system. Mr. Goldwater also spent a decade with the Federal Government, design software applications to assess the quality of care for older adults in nursing homes and hospitals; examining how State Medicaid data could be used for public health; and how to incorporate public health initiatives, such as immunizations, into State Medicaid programs. Mr. Goldwater has both Bachelor’s and Master’s degrees from Emerson College and a Master’s of Public Administration degree from Suffolk University.

sshipman_thumbScott A. Shipman, MD, MPH

Scott Shipman, MD, MPH, is Director of Clinical Innovations and Director of Primary Care Initiatives at the Association of American Medical Colleges (AAMC). Dr. Shipman works with a wide range of health system leaders to promote effective innovations in ambulatory care delivery and training.  He guides AAMC activities promoting emerging high-value ambulatory care models, and supports efforts to criticially assess and scale effective telehealth innovations within teaching health systems.  Dr. Shipman established Project CORE (Coordinating Optimal Referral Experiences), an AAMC-led clinical model that establishes higher quality and greater efficiency at the interface of primary care and specialty care.

A general pediatrician and health services researcher by training, Dr. Shipman has studied the healthcare workforce and workforce policy extensively.  Dr. Shipman completed medical school at the University of Nebraska College of Medicine, residency at Dartmouth Hitchcock Medical Center, and a fellowship in the Robert Wood Johnson Clinical Scholars Program at Johns Hopkins, where he also received his MPH.  Dr. Shipman maintains a faculty position at the Geisel School of Medicine at Dartmouth.